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3 Ways to Increase Client Engagement

By Nahshon Jeremiah · April 26, 2020 · 1 min read

Businesses that stop trying new things get left behind. Remember Blockbuster? Nahshon's Triple I Approach keeps clients coming back.

1. Influence

People trust other people. Collect testimonials of two kinds: from respected business partners, and from happy customers talking about your products, service and staff.

2. Intimacy

Stay in regular, personal contact. Give each client the same point person, whether that's your receptionist, a sales clerk or an executive for big accounts. Keep check-in calls short: is everything going well, and do you need anything? That small effort builds lasting loyalty.

3. Interaction

Trust grows when you spend time together. Host family-friendly customer appreciation events. Make the children happy and the whole family follows. Three things kids love:

  • Bright, bouncy castles
  • Carnival games: balloon popping, fishing and ring toss
  • Face painting, always with hypoallergenic, skin-safe paints

Planning a customer event? Book Face Painting

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